New Patients – What to Expect

Step into our office at Burlington Family Dental Centre, and you will enjoy our modern, yet comfortable décor as you are greeted by a team of professionals who know how to make people feel at ease.

“We strongly believe that creating your dream smile or restoring your mouth to its optimal state is a collaborative effort between our team and you. While the process is not always easy, it should always be comfortable. We strive to provide you with a positive experience with every interaction. That is our promise to you.”

Trusted, Caring & Comfortable Dentistry

Personal attention, and how we work together to help you with your oral health, and thus your general health, is the hallmark of our office. We value the opportunity to discuss your individual goals so we may work with you to develop a plan that best suits your needs. Our practice philosophy is to ensure your comfort.

Top reasons we would be perfect for your family:

  1. Life is hectic enough. Enjoy early morning, evening, and Saturday appointments … all guaranteed on time.
  2. Convenient range of services including all aspects of general dentistry, one-visit crowns, TMD treatments, dentures, dental implants, and customized nightguards, sport mouthguards, and stop snoring appliances.

Our friendly team always goes the extra mile, starting with your first phone call. We would love to meet you so call right now. It’s our pleasure to provide a full range of family dental care. We’ve always enjoyed wonderful relationships with our patients, and we’d like to build one with you and your family.

We have remained a small office by choice, allowing us to offer our clients more personalized attention and highly customized smile and other dental restorative solutions tailored to reflect their personal needs, tastes, and lifestyle. Our design and re-construction team, plus our laboratory staff team is qualified to handle dental cases of any size and complexity, and our prime objective in all of our work is to offer immediate, personal attention to all details of the project.

How we work

Insurance – please read this page on insurance

3 easy steps to a successful appointment:

1. Confirm your appointment.

2. Save time by filling out your medical forms before your appointment

If you want to make your appointment faster, please click on the following new patient and medical form and fill the forms out securely online. Both forms will need to be filled out and submitted online.

1.COVID-19 Prescreen Form

2.New Patient Registration Form

3.New Patient Medical Form

or if you would prefer to just download, print and fill out the forms on paper, here they are, just click below. Don’t forget to bring the filled out forms with you to your first appointment!

New Patient Registration and Medical History Printable Form

3. Show up!

We can’t wait to meet you.

Office Policy

Please give us 48 hours advance notice for any appointment changes. You will be charged $125 for any appointments that you don’t show up for or cancel within 48 hours. Thank you for your understanding.


We offer financing with “fit your budget” payments for bigger treatments (not including regular cleanings, checkups and exams).  Just ask and we can go over the options with you.

Welcome to our family and we look forward to a relationship of mutual respect and keeping you and your family healthy for years to come!

Patient Education

We believe in educating patients so that they can make the best decision for themselves for their short term oral health goals and their long term oral health goals. Have a look through our article library for information of interest to you.

What To Expect At Your First Dental Appointment

If you are here for a regular cleaning or checkup:

1) You will be greeted with a smile and be asked to fill out your medical forms (unless you already have them completed).

2) We will then give you a tour if you like, or you can proceed right to your appointment.

3) Our friendly hygienists will welcome you in and go over what they will do in terms of x-rays, cleaning and so forth.

4) The dentist will be there to answer any of your questions and to find out more about how healthy your mouth is.  They will then walk you through any issues that may come up and walk you through treatment.

5) Pay a visit to the front desk on your way out to schedule your next appointment.

That’s it!

And if you are here for a consultation:

1) You will be greeted with a smile and be asked to fill out your medical forms (unless you already have them completed).

2) You will then visit with the dentist to determine a) what you want done and b) what you have going on in your mouth.

That’s it.

Looking forward to seeing you.